Franklin Avenue Shelter

Next Steps Rooted in Holistic Care

Healing Through Connection, Not Just Recovery

The Franklin Avenue Shelter, our intermediate housing program, provides a safe place to stay along with essential, on-site support through regular check-ins, case management, and an on-site nurse. Whether residents need assistance with housing, healthcare, or daily needs, our team is present to ensure they feel seen, supported, and cared for.

As a low-barrier, referral-based shelter, we offer wrap-around services in partnership with trusted community organizations. Through peer support, daily dinners, and trauma-informed care, we foster an environment rooted in safety, connection, and unconditional love. The Franklin Avenue Shelter serves as a steady next step toward healing and independent living.

Pathways to Staying With Us:

Access to the Franklin Avenue Shelter is organized through the Coordinated Entry System (CES), which helps connect people to housing and shelter options across Central Oregon. We offer private and semi-private rooms for both individuals and families.

If you’re already working with a service provider, they can make a referral for you through CES. If not, you’re still welcome to reach out directly. You can call the CES hotline at 541-630-2533 on Tuesdays and Thursdays from 12:00pm–4:00pm to get started.

Individual Housing

Our individual housing units offer intermediate residence for medically vulnerable adults and focused support through regular check-ins, case management, and partnership with our on-site nurse.

Family Housing

Our family units provide stable, intermediate housing and continuous support for families in hardship. We walk alongside them, helping them with their next steps and ensuring they never feel alone.

How You Can Help

Donate

Help us support the life-changing work of the Center through financial support.

Volunteer

Become a volunteer and join our Redmond Center team.

Mentorship

Offer your time, wisdom, and resources to your neighbors in Redmond.

Stories of Hope

Moments of Resilience, Dignity, and Possibility from our Community.

The complexity of the human experience is dynamic and deep. We would love to share with you what we are learning about loving people well, regardless of their situation, condition, trauma, employment status, housing situation, or history. We hope you enjoy this carefully curated content.

Meet Our New CEO, Gina Stout!

Shepherd’s House Ministries to Expand Services for Women and Children

Shepherd’s House Ministries Awarded $3 Million to Expand Services for Women and Children Experiencing Homelessness

Creative Giving Provides 1000+ Meals

Johnny Bourbon, a local Bend musician who experienced homelessness as a child, organized a community-driven benefit over eight weeks with local businesses, venues, and sixteen bands, collecting over 1,500 lbs of food to provide more than 1,000 meals and support Shepherd’s House Ministries’ pantry, while creating opportunities for connection and outreach to people experiencing homelessness.

Learn more about our Shelter Services

Lighthouse Navigation Center

Our Bend shelter provides a safe space 24/7 with 100 beds available on a first-come, first-served basis. We are committed to meeting the basic needs of food, shelter, and community while treating all people with dignity and care. Here, we meet individuals wherever they are in their journey, offering essential case management services.

Learn More

Redmond Center

The Redmond Center, the only facility in Central Oregon with walk-in family rooms, is open 24/7 and offers meals, overnight stays, case management, housing support, employment and mentorship opportunities, and shower and laundry services.

Learn More

Join Our Newsletter

Stay connected with us as we work to support people navigating hardships in our community.

You have been successfully subscribed!
Please check your inbox for confirmation.

Oops! Something went wrong while submitting the form.

By clicking Sign Up you're confirming that you agree with our Terms and Conditions.